1. Who is responsible
Mytheo Luxury Studios is the controller for personal information handled directly by this website and by our team. You can contact us at Despotika, Mykonos 846 00, Greece, by phone at +30 694 077 5500, or by email at info@mytheo-mykonos.com.
2. Information we handle
This website does not offer user accounts. The contact form prepares an email in your own email application; nothing is stored on our servers until you send it. If you contact us by email or telephone, we handle the details you provide, such as your name, contact information, dates and the content of your enquiry. Our hosting provider may process limited technical logs, such as IP address, browser type, requested page and time, for security and reliable delivery.
3. Direct bookings
When you choose dates and continue to book, you leave this website and enter the secure BookOnlineNow reservation service. That provider handles the booking details and payment information you submit in its service. Review the privacy information and booking terms presented there before completing a reservation.
4. Why we use information
We use personal information to answer enquiries, arrange and administer stays, meet legal and accounting obligations, protect the website, and improve our guest service. Depending on the situation, the legal basis may be steps requested before entering a contract, performance of a booking contract, compliance with law, our legitimate interests in operating a secure hospitality business, or consent where it is specifically requested.
6. How long we keep information
Enquiry information is kept only while it is useful for responding and maintaining an appropriate guest-service record. Booking, transaction and accounting records may be retained for the periods required by Greek law. Security logs are retained for limited operational periods. We delete or anonymise information when it is no longer needed.
7. Your rights
Subject to applicable law, you may ask for access, correction, erasure, restriction or portability of your personal information, or object to certain processing. Where processing relies on consent, you may withdraw it. Contact us first at info@mytheo-mykonos.com. You may also contact the Hellenic Data Protection Authority.
8. Security and updates
We use appropriate organisational and technical measures to protect information, but no internet transmission is completely risk-free. We may update this notice when the website, our services or legal requirements change; the date above shows the latest revision.